Bright Loop（环、圈）/lu:p/ was an ample（大量的、充足的）/'æmpl/ little shop selling high-tech（高科技的）/ˌhaɪˈtɛk/ study tools, lace（饰带、花边）/leis/ craft kits, wax（蜡、蜡状物）/wæks/ candles, and a heated massage（按摩、揉）/'mæsɑ:ʒ/ gadget（小配件、小玩意）/'gædʒit/. On the morning of its winter sale, Jo swiped（强打、用力挥击）/swaip/ the shared smartphone（智能手机）/smartphone/ and saw a red alert: the account was locked. The desktop（桌面）/'desktɔp/ showed the same ghost（鬼、灵魂）/gәust/ session, while an old cell-phone（手机）/cell-phone/ kept asking for（不断索要）/kɛpt ˈæskɪŋ fər/ a password（密码、口令）/'pæswә:d/ token（表征、记号）/'tәukәn/. Orders began to stack up（堆积起来）/stæk əp/ in cyberspace（网络空间）/ˈsaɪbərˌspeɪs/. Jo could browse（浏览、吃草）/brauz/ public pages, but she could not upload（上装、加载）/'ʌp,lәud/ prices or tag（标签、附属物）/tæg/ products, and every failed attempt seemed to undermine（暗中破坏、以阴谋中伤伤害）/.ʌndә'main/ the promotion（晋级、创建）/prәu'mәuʃәn/.

“Suki, did you hack（劈、砍）/hæk/ the account while changing the banner?” “No. I may misunderstand（误解、误会）/.misʌndә'stænd/ a menu, but I would never make a deliberate（深思熟虑的、故意的）/di'libәrәt/ attack.” The accusation（控告、指控）/ækju:'zeiʃәn/ made Suki curse（咒骂、诅咒）/kә:s/ under her breath（低声地）/ˈəndər hər brɛθ/. She placed her overcoat（大衣）/ˈoʊvərˌkoʊt/ on a chair and explained that she had used only the compatible（能共处的、可并立的）/kәm'pætәbl/ tablet. Jo felt（毛毯、毡）/felt/ horror（惊骇、恐怖）/'hɒrә/ at having blamed her. Their ongoing（前进的、进行的）/'ɒngәuiŋ/ tension could exhaust（排气、排气装置）/ig'zɒ:st/ the team before the sale even began, so Jo called telecommunications（电信；远程通信）/ˌtɛləkəmˌjunəˈkeɪʃənz/ support rather than letting frustration（挫折、顿挫）/frʌs'treiʃәn/ roar（吼、咆哮）/rɒ:/ through the shop.

“I can restore access, but first hold your identity card in the laser（激光）/'leizә/ beam（横梁、杆）/bi:m/ and rotate（使旋转、使转动）/'rәuteit/ it clockwise（顺时针方向的）/'klɒkwaiz/.” “The camera shows a coarse（粗糙的、下等的）/kɒ:s/ image. Should I move it along the other axis（轴）/'æksis/?” Amin confirmed the adjustment. During a short interval（间隔、距离）/'intәvәl/, his system traced the bug to（把故障追溯到）/treɪst ðə bəg tɪ/ a forgotten（forget的过去分词）/fә'gɒtn/ device, not a hack. That device still circulated（(使)流通、(使)循环）/'sә:kjuleit/ an eternal（永恒的、永远的）/i'tә:nl/ login（语境补充词）/login/ request every time its battery temperature reached ten degrees Celsius（摄氏的；摄氏度）/ˈsɛlsiəs/. The explanation sounded strange, yet the evidence was clear. Jo felt both grace（优雅、风度）/greis/ and embarrassment（困难、阻碍）/im'bærәsmәnt/ as the false suspicion began to drift（漂流物、漂流）/drift/ away.

Amin asked them to upgrade（上坡、升级）/'ʌpgreid/ the main app, instal（安装）/instal/ a security patch, and create a backup（倒车、后退）/'bækʌp/ code. The patch would pierce（刺穿、穿透）/piәs/ the cycle by removing the old token. He compared account recovery（恢复、复原）/ri'kʌvәri/ versus（对...）/'vә:sәs/ a complete reset（重新设定、重新组合）/.ri:'set/, then suggested recovery because it would preserve each instalment（就职、装设）/in'stɒ:lmәnt/ record. Suki used the tip of a paper claw（爪、螯）/klɒ:/ to open the old phone tray. The shop's biochemistry（生物化学）/.baiәu'kemistri/ sensor（检测器）/'sensә/, an electron-reading（语境补充词）/electron-reading/ device used with ore（矿石）/ɒ:/ and product samples, was unrelated（语境补充词）/ˌənrɪˈleɪtɪd/, although its wireless（无线电）/'waiәlis/ signal had made the diagnosis harder（让诊断更加困难）/meɪd ðə ˌdaɪəgˈnoʊsəs ˈhɑrdər/. At last, the dashboard（仪表板、挡泥板）/'dæʃbɒ:d/ began to flourish（挥舞、炫耀）/'flʌriʃ/ with new orders.

“I owe you an apology, Suki. I let fear reach a climax（高潮、极点）/'klaimæks/ before I checked the facts（核实了事实）/ʧɛkt ðə fækts/.” “I accept it if we stop sharing one password（停止共用一个密码）/stɑp ˈʃɛrɪŋ wən ˈpæsˌwərd/ and make a clear security pledge（诺言、保证）/pledʒ/.” They agreed to keep access under control（处于控制之中）/ˈəndər kənˈtroʊl/: separate logins, monthly checks, and backup codes in a sealed envelope. They also wrote（语境补充词）/roʊt/ respectful（表示尊敬的、有礼貌的）/ri'spektful/ profile choices for every customer, including people who identified as homosexual（同性恋者）/.hɒmәu'sekjuәl/, because intellectual（有知识者、知识分子）/.intә'lektʃuәl/ care mattered as much as technical care. By noon, the shop was busy again. A small bug（错误、虫）/bʌg/ had nearly frustrated（挫败、击败）/'frʌstreit/ an ample plan, but a fair investigation（语境补充词）/ˌɪnˌvɛstəˈgeɪʃən/ restored trust.